The terms on which we sell online training and HR documents through our website
Version 1.0
Last updated: July 2026
1. Who we are
This website is operated by The People Choreographer Ltd (“we”, “us”, “our”), a company registered in England & Wales under company number 12761708.
Registered office: The People Choreographer, Patch, The Square, 2–12 Commercial Road, Bournemouth BH2 5LP.
VAT registration number: GB 452 1836 02.
ICO registration number: ZA821576.
Contact: hello@peoplechoreographer.co.uk | peoplechoreographer.co.uk
2. About these terms
These terms and conditions (“Terms”) apply to every order you place with us through our website. They set out who we are, how a contract is made between us, how you pay, how we deliver, and what to do if something goes wrong. Please read them carefully before you place an order — by placing an order you confirm that you accept these Terms.
We may update these Terms from time to time. The version in force when you place your order is the version that applies to that order.
These Terms should be read alongside our Refund & Returns Policy and our Privacy Notice, which form part of the agreement between us.
3. Some definitions
“Training” means the live, online training sessions we deliver on scheduled dates, which you can book through our website. Training is delivered by us in real time — it is not a self-paced or pre-recorded e-learning course.
“Documents” means the HR policies, handbooks, templates and other written materials we supply electronically as Word and/or PDF files. Documents are “digital content” for the purposes of UK consumer law.
“Products” means Training and Documents together.
“Consumer” means an individual buying wholly or mainly for purposes outside their trade, business, craft or profession. “Business customer” means anyone buying in the course of, or for the purposes of, a business (including charities and other organisations).
4. Our products
Online training
Training is delivered live and online by Rachel Atkinson on the date and at the time shown when you book. We share supporting materials with you before the session and follow-up materials afterwards. Sessions are not recorded. You are responsible for providing an accurate email address and for having a suitable internet connection and device to join.
HR documents
Documents are professional HR templates supplied as editable Word and/or PDF files. They are designed to give you a strong, well-drafted starting point that you tailor to your own organisation. They are not bespoke legal advice and are not a substitute for advice on your specific circumstances (see section 11).
5. How a contract is made
When you place an order you are making an offer to buy from us. A binding contract comes into existence only when we accept your order, as follows:
- for Training: when we send you a booking confirmation by email; and
- for Documents: when we email the files to you (or otherwise make them available for download).
If we are unable to accept your order — for example because a session is full, or a payment has not cleared — we will let you know and will not charge you, or will refund any payment already made.
6. Price and payment
All prices are in pounds sterling (£). Prices shown to consumers include VAT and any mandatory charges, with no surprise fees added at checkout. Where a price is shown to business customers exclusive of VAT, VAT will be added at the applicable rate. Our VAT number is GB 452 1836 02.
Payment is taken through Square. Payment is due in full at the time you book Training or buy a Document, unless we have agreed to invoice you.
Invoicing (organisations): where we agree to invoice you, payment is due within 14 days of the invoice date unless we agree otherwise in writing. We may withhold access to Training or Documents until cleared payment is received. For business customers, we reserve the right to charge interest on late payment under the Late Payment of Commercial Debts (Interest) Act 1998.
7. Delivering your order
Training: we email your joining details to the address you give us ahead of the session, together with any pre-session materials. Follow-up materials are shared after the session.
Documents: we email your files within 2 business days of receiving cleared payment. Please check your junk/spam folder and let us know if anything has not arrived.
8. Your right to change your mind
This is summarised here and set out in full in our Refund & Returns Policy. Your statutory rights as a consumer are not affected by anything in these Terms.
Documents (digital content): because Documents are supplied electronically, when you buy a Document you ask us to supply it straight away and you acknowledge that, once we begin supplying it, you lose the statutory 14-day right to change your mind. We are therefore unable to offer a refund on a Document simply because you have changed your mind once we have sent it, though your rights where a Document is faulty or not as described are unaffected.
Training (a booked service): our transfer and refund terms for Training bookings are set out in the Refund & Returns Policy. Where you are a consumer, a statutory right to cancel may also apply to a booking; nothing in our policy removes that right.
9. Licence and intellectual property
We (or our licensors) own all intellectual property rights in the Products, including all Training materials and Documents. Nothing you buy transfers ownership of those rights to you.
Once you have paid in full, we grant you a non-exclusive, non-transferable licence to use the Documents within your own organisation, for your own internal HR purposes, and to adapt them for that internal use.
You may not, without our written permission:
- resell, redistribute, publish, sub-licence or otherwise make the Products available to any third party;
- use the Products to provide consultancy, templates or training to others; or
- record, reproduce or share Training or its materials beyond your own organisation.
10. Your responsibilities
You agree to give us accurate information when you order, and to tailor any Document to your own circumstances before you rely on it. You are responsible for how you use and implement the Products within your organisation. We ask that all attendees treat sessions and other participants with respect; we may remove anyone whose behaviour is disruptive.
11. Our responsibilities and limits on our liability
We will provide Training with reasonable care and skill, and our Documents will be of satisfactory quality, as described, and fit for the purpose for which such HR templates are commonly supplied.
Our Products are professional resources designed to support your own decision-making. They do not constitute legal advice and do not replace advice tailored to your specific situation. You should take your own professional or legal advice before acting where it is appropriate to do so.
We do not exclude or limit our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud, and for your statutory rights as a consumer, which always apply.
Subject to that, our total liability to you in connection with any order is limited to the amount you have paid for that order. We are not liable for any indirect or consequential loss, and (for business customers) we are not liable for loss of profit, loss of business, or loss of goodwill.
12. Events outside our control
Occasionally we may be unable to deliver a Training session because of events beyond our reasonable control, for example illness or a technical failure. If that happens, we will offer to move your place to another date or, where that is not possible, give you a full refund. We will not be liable for any other loss caused by such an event.
13. If you are a business customer
Where you buy in the course of a business, the consumer right to change your mind and certain consumer protections do not apply. These Terms (together with the documents referred to in them) are the entire agreement between us, and you confirm you have not relied on any statement or representation that is not set out in them.
14. Data protection
We handle your personal data in line with our Privacy Notice, which explains what we collect and why. We are registered with the Information Commissioner’s Office under number ZA821576.
15. Complaints
If something has gone wrong, please tell us at hello@peoplechoreographer.co.uk and we will do our best to put it right. We aim to acknowledge complaints within 5 business days.
16. General
If any part of these Terms is found to be unenforceable, the rest will continue to apply. If we do not insist that you perform any of your obligations, or delay in doing so, that will not mean we have given up any of our rights against you.
17. Governing law
These Terms are governed by the law of England & Wales, and any dispute will be subject to the courts of England & Wales. If you are a consumer resident elsewhere in the UK, you may also bring proceedings in your local courts.